For GiovannaMoon it is very important to maintain a transparent relationship with our users and clients, that is why we want you to know that your data is very important for us and the way we deal with them. In this privacy statement we explain what personal information we collect from our users and how we use them. We are aware of the importance of your information and therefore we encourage you to read and analyze these terms carefully before you provide us with your personal information in our store.
Our website presents content for audiences over 18 years old, in the event that you are under 18 years old it will be totally forbidden to use and browse our website.
On this website, the personal data of the users are respected and taken care of. As a user you should know that your rights are guaranteed.
We have strived to create a safe and reliable space and that is why we want to share our principles regarding your privacy:
·We never ask for personal information unless it is really necessary to provide the services and provide you with the information you require.
·We never share personal information of our users with anyone, except to comply with the law or in case we have your express authorization.
GiovannaMoon.shop.es has adapted this website to the requirements of Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the Development Regulation of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).
Responsible for the processing of your personal data.
·Identity of the Responsible: Novomayorga imports from the northwest, SL. (Hereinafter, "Novomayorga")
·Address: Roger de Flor, 42, Valencia
·Phone: 684 368 152
·Activity: Electronic commerce of erotic products
The personal data we collect after your approval in any of the contact forms on our website are treated and stored as data of "Visitors, users and subscribers of the web", as governed by the regulations of the General Regulations of Data Protection.
For the data processing of our users, we implement all the technical and organizational security measures established in the current legislation.
Principles that we will apply to your personal information
In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:
·Principle of legality, loyalty and transparency: We will always require your consent to the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
·Principle of data minimization: We are only going to request strictly necessary data in relation to the purposes for which we require them. The possible minimums.
·Principle of limitation of the term of conservation: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, periodically we will review our lists and eliminate those inactive records for a considerable time. For customers who have made a purchase, the data will be kept at least two years to verify the purchase made in the store, and thus apply the guarantee that the law establishes.
·Principle of integrity and confidentiality: Your data will be treated in such a way that an adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that we take all necessary precautions to prevent unauthorized access or improper use of the data of our users by third parties.
How have we obtained your data?
The personal data that we deal with in Novomayorga come either from the web, email, instant messaging or postal mail of our company. The categories of data that we deal with are: Identification data, codes or identification keys, postal or electronic addresses, commercial information. We also inform you that we do not obtain specially protected data on a regular basis. If specially protected data reaches our company, we will protect it in accordance with current regulations.
What are your rights when you provide us with your info?
Anyone has the right to obtain confirmation on whether at GiovannaMoon.shop we are processing personal data that concerns me, or not.
Interested persons have the right to:
·Access personal data concerning the interested party
·Rectification or deletion of personal data
·Request the limitation of the treatment of the data delivered
·Oppose the treatment
·Request the portability of the data
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be discussed for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Novomayorga will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As interested, you have the right to receive the personal data that concern you, that you have given us and in a structured format, of common use and mechanical reading, and to transmit them to another responsible for the treatment when:
·Treatment is based on consent
·The data has been provided by the person concerned.
·The treatment is carried out by automated means.
By exercising your right to the portability of data, you will have the right to have personal data transmitted directly from responsible to responsible when technically possible.
Interested parties will also have the right to effective judicial protection and submit a claim to the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data that concerns them violates the Regulation..
For what purpose do we treat your personal data?
In GiovannaMoon.shop there are different systems for capturing personal information and we treat the information provided by interested persons with the following purpose for each capture system (forms):
·Contact Form: We request the following personal information: Name and email, to respond to the requirements of GiovannaMoon.shop users. For example, we can use these data to respond to your request and respond to any doubts, complaints, comments or concerns you may have regarding the information included in the web, the services provided through the web, the treatment of your personal data, questions referring to the legal texts included in the web, as well as any other queries that you may have that are not subject to the contracting conditions. We inform you that the data you provide us will be located in the servers of ADW (provider of Novomayorga) within the EU.
·Form for blog comments and products: To comment on the GiovannaMoon.shop blog posts and products, the user is required to fill in the form data in order to comment on the blog and products. In this case, we request the following personal information: Name and email, once filled in, the user can make as many comments as they wish and give an answer about the previous ones. We inform you that the data you provide us will be located in the servers of ADW (provider of Novomayorga) within the EU.
·Form out of stock: We request the following personal information: Name and email to be able to respond to the requirements of GiovannaMoon.shop users for the status of a product. We inform you that the data you provide us will be located in the servers of ADW (provider of Novomayorga) within the EU.
·Incident form: We request the following personal information: Name, surname and email address in order to respond to the requirements of GiovannaMoon.shop users in this case of possible incidents caused by a product or order. We inform you that the data you provide us will be located in the servers of ADW (provider of Novomayorga) within the EU.
·Form on payment page: We request the following personal information: Name, surname, email, postal address, contact telephone number and DNI in case it is required. The information collected will allow the process to send the purchase, inform the status of the order, notify any incident, etc. We will even send a totally anonymous and voluntary satisfaction form. The data will be provided to our International provider ALL4BUSINESS S.L to manage the paperwork with the transport company Nacex, DHL and Correos. On the web we do not manage the payments directly or store any banking data, the data will be managed by Stripe. We inform you that the data you provide us will be located in the servers of ADW (provider of Novomayorga) within the EU.
·Registration Form: In this case, we request the following personal information: Name, surname and email so you can create an account in our store and send you newsletters. We inform you that the data you provide us will be located in the servers of ADW (provider of Novomayorga) within the EU. This information will be stored and managed by MailChimp (provider of Novomayorga) outside the EU in the USA. Mailchimp is hosted by the EU-US Privacy Shield agreement, whose information is available here, approved by the European Data Protection Committee. By clicking on the checkbox, you accept and consent that your data be stored by the MailChimp platform, in order to manage the sending of the corresponding newsletters.
·Subscription form (newsletter) on the payment page: In this case, we request the following personal information: Name and email, so that we can send you a newsletter. This data is located on our payment page. On this page you will have the option to subscribe to our newsletter where we will use your email data to send you newsletters. This information will be stored and managed by MailChimp (provider of Novomayorga) outside the EU in the USA. Mailchimp is hosted by the EU-US Privacy Shield agreement, whose information is available here, approved by the European Data Protection Committee. By clicking on the checkbox, you accept and consent that your data be stored by the MailChimp platform, in order to manage the sending of the corresponding newsletters.
There are other purposes for which we treat your personal data:
·To ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of personal data collected.
·To support and improve the services offered by this website.
·We also collect other non-identifying data obtained through some cookies that are downloaded to the user's computer when browsing this web that we will detail later in this page.
·To manage social networks. GiovannaMoon.shop has presence in social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of GiovannaMoon.shop, will be governed by this section. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user of Novomayorga. It will treat your data with the purpose of correctly managing your presence in the social network, informing about activities, products or services of GiovannaMoon.shop. As well as for any other purpose that the regulations of social networks allow. In no case we will use the profiles of followers in social networks to send advertisements individually.
In accordance with the provisions of the European Data Protection General Regulation (RGPD) 2016/679, Novomayorga. (GiovannaMoon.shop) with address at Roger de Flor 42 - cp. 46001 - Valencia will be responsible for processing the data corresponding to "Visitors, users and subscribers of the web".
GiovannaMoon.shop does not sell, rent or lease personal data that can identify the user, nor will it do so in the future, to third parties without prior consent (Except for Koruai Limited, which is the company that manages the web giovannamoon.com and which is part of the GiovannaMoon brand). However, in some cases collaborations can be made with other professionals, in those cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest safety standards.
The remarketing feature allows us to reach people who have visited the GiovannaMoon.shop website before and associate a specific audience with a specific message. Remarketing is a method to get users who have visited our site to do it again.
Therefore, we inform you that we are collecting information for this remarketing function in GiovannaMoon.shop on our payment page, where we will collect your email and name. This data will be used when you leave a purchase halfway, and so you can send an email to know the reason for leaving the page in order to improve the quality of our service, including in this a second email to offer a discount . Under no circumstances will you be obliged to respond to this type of mail. We inform you that the data you provide us will be located in the servers of ADW (provider of Novomayorga) within the EU. This information can be collected thanks to cookies, you have more information about them, later on this page.
Legitimation for the processing of your data
The legal basis for the processing of your data is: the consent.
The prospective or commercial offer of products and services is based on the consent that is requested, without under any circumstances the withdrawal of this consent conditions the execution of the subscription contract.
The categories of data that are treated are identifying data.
Specially protected data categories are not covered.
How long will we keep your data?
The personal data provided will be kept:
·Until its deletion is requested by the interested party.
To which recipients will your information be communicated?
Many tools that we use to manage your data are contracted to third parties.
To provide services strictly necessary for the development of the activity, GiovannaMoon.shop, shares data with the following providers under their corresponding privacy conditions:
·Google Analytics: an analytical web service provided by Google, Inc., a Delaware company whose head office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files located on your computer, to help GiovannaMoon.shop analyze the use made by users of the website. The information generated by the cookie about your use of GiovannaMoon.shop (including your IP address) will be directly transmitted and archived by Google on servers in the United States..
·Hosting: ADW Europe, S.L., domiciled in Spain. More information at: https://www.adw.es/avisos-legales.html (ADW). ADW Europe, S.L treats the data in order to perform its hosting services to Novomayorga.
·Shop: PrestaShop SA, domiciled in France. More information at: https://www.prestashop.com/ (PrestaShop SA). PrestaShop SA, treats the data in order to perform its web platform services to Novomayorga.
·Email marketing: The Rocket Science Group, LLC (Mailchimp) with address in the USA. More information at: https://mailchimp.com/legal/privacy/. The Rocket Science Group, LLC treats the data in order to perform its email marketing campaign services to Novomayorga.
·Payment gateways: PayPal (Europe) S.à.r.l. with address in Luxembourg. More information at: https://www.paypal.com/es/webapps/mpp/ua/privacy-prev?locale.x=es_ES. PayPal (Europe) S.à.r.l. treats the data in order to perform its payment platform services to Novomayorga. Stripe Inc. with address in the USA. More information at: https://stripe.com/es. Stripe treats the data in order to perform its payment platform services to Novomayorga.
·Provider: ALL4BUSINESS S.L with address in Spain. More information at https://www.bigbuy.eu/en/privacy.html. International ALL4BUSINESS S.L treats the data in order to perform its services of supplier and distributor of erotic products to Novomayorga.
·Transport companies: NACEX / DRONAS 2002 S.L.U with domicile in Spain. More information at https://www.nacex.es/irPolitica.do, Deutsche Post DHL (DHL) with address in Germany. More information at https://www.logistics.dhl/es-es/home/pie-de-pagina/aviso-legal.html#t_c, Sociedad Estatal Correos y Telégrafos S.A (Correos) with address in Spain. More information at http://www.correos.es/ss/Satellite/site/pagina-privacidad/sidioma=en_ES.
When you visit and browse GiovannaMoon.shop you can collect unidentifiable data, which may include, IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that can not be used to identify the user.
Within the non-identifying data are also those related to your browsing habits through third-party services. At GiovannaMoon.shop we use the following third-party analysis services:
The information delivered by these third parties allows us to
·Manage the site
·Track the movements of users around the site
·Gather demographic information about our user base as a whole.
Data security and secrecy
We know how important it is for all the use of our personal data and that is why at GiovannaMoon.shop we are committed to the use and treatment of personal data included by users, respecting their confidentiality and using them in accordance with its purpose, as well as to comply with their obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.
In addition, we create a secure infrastructure around our site. Our website and all its urls have an SSL certificate. It is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.
GiovannaMoon.shop can not guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.
With respect to the confidentiality of the processing, Novomayorga will ensure that any person who is authorized by GiovannaMoon.shop to process the client's data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (either a duty contractual or legal).
When a security incident occurs, upon noticing GiovannaMoon.shop, you must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the Client reasonably requests it..
Accuracy and accuracy of the data
As a user, you are solely responsible for the accuracy and correctness of the data you send to GiovannaMoon.shop, exonerating Novomayorga (GiovannaMoon.shop), from any responsibility in this regard.
Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them properly updated. The user agrees to provide complete and correct information in the contact or subscription form.
Acceptance and consent
The consent given, both for the treatment and for the transfer of data of the interested parties, is revocable at any time by communicating it to Novomayorga (GiovannaMoon.shop) in the terms established in this Policy for the exercise of ARCO rights. This revocation will not be retroactive in any case.
Novomayorga reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In these cases, Novomayorga will announce on this page the changes introduced with reasonable anticipation of its implementation..
According to the LSSICE, GiovannaMoon.shop does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms available on the web, the user has the possibility of giving his express consent to receive the newsletter, regardless of the commercial information requested..
In accordance with the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, GiovannaMoon.shop undertakes not to send communications of a commercial nature without properly identifying them.